API integration
Developers- Use this channel for API credentials, checkout sessions, webhooks, SDK planning, and sandbox scenarios.
- Prepare request IDs, payment IDs, webhook delivery logs, and merchant environment details.
Merchant support
ຕິດຕໍ່ ແລະ Support
ຊ່ອງທາງ support ສຳລັບ API integration, sandbox testing, 2C2P readiness, settlement ແລະ operations support.
REST API
Signed webhooks
Hosted checkout
01Sandbox firstTest outcomes before live onboarding
02Secure eventsHMAC signatures and replay protection
03Clear operationsTransactions, reports, and settlement visibility
04Regional routingProvider-ready payment orchestration
Settlement support
Finance- Use this channel for withdrawal status, settlement batches, fee statements, holds, and reconciliation exports.
- Member users can open withdrawal and report pages after login.
Provider readiness
2C2P- Use this channel for provider contract, credential readiness, payment option mapping, notification handling, and live certification.
- Authorized operators can review connector tasks in API & connections.
Support request template
Copy-ready- Merchant ID / usernameExample: merchant_1024 or member account
- EnvironmentSandbox or live readiness
- Issue typeAPI, webhook, payment status, withdrawal, settlement, provider route
- EvidenceRequest ID, payment ID, webhook status, screenshots, CSV export